Refund Terms for CYRALONETH

Introduction

Welcome to CYRALONETH. We are committed to ensuring your satisfaction with all of our products and services. Please read through our refund policy carefully to understand your rights and obligations.

Eligibility for Refunds

Refunds are only applicable under the following conditions:

• The request is made within 30 days of the purchase date.
• The product is defective or not as described.
• Proof of purchase is provided.

Non-Refundable Items

Certain items are non-refundable, including:

• Products on sale or marked as final sale.
• Gift cards.
• Products that have been used or damaged post-purchase.

Refund Process

To initiate a refund request, please contact our support team at [email protected] with the following details:

• Your order number.
• A description of the issue.
• Supporting documentation, such as photos or videos of the defect.

Once your request is received, our team will review it and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Late or Missing Refunds

If you haven’t received your refund within the stated period, please:

• Check your bank account again.
• Contact your credit card company, as it may take some time before your refund is officially posted.
• Contact your bank, as processing times can vary.

If you have done all of this and still have not received your refund, please contact us at [email protected].

Changes to the Refund Policy

CYRALONETH reserves the right to amend these refund terms at any time. Any changes will be posted on this page, and the updated date will be indicated. We encourage you to review this page periodically to stay informed of any changes.